Introduction

Britannia Village (Nine) Residents Management Company, as the management company for Western Beach Apartments, is in response to the introduction of the Building Safety Act 2022, creating a Resident Engagement Strategy.

A resident engagement strategy is a document that primarily sets out the method, frequency, delivery and stakeholder involvement of communications for Western Beach Apartments.

While we are responsible for ensuring that the common parts of the building are safe, you, as leaseholders and residents, have individual responsibilities for safety within your properties. You also need to assist us with certain requirements for compliance of fire safety for the property.

We will be communicating these responsibilities to you annually, or as needed according to any legislative changes.

What we need from you

To understand how to best communicate with you and to enable your engagement in building safety matters, we need to know more about:

• Who is in the building, and what needs building occupants may have in regards to both communication and fire safety.
• What input residents and leaseholders would like to have into building safety, and why.
• Where this information is best kept so that it can be accessible to you at all times.
• How often and when is it appropriate for everyone to meet to engage in these discussions, and how should those meetings be conducted?

Aims of the strategy

The strategy will help you to:

• Increase your understanding of the building's safety measures.
• Increase your knowledge about how Western Beach Apartments' management operates when it comes to building safety.
• Understand how to raise any queries, unique insights or complaints regarding building safety with the management team.

It will also enable us to: 

• Comply with building safety legislation.
• Gain a better understanding of any reasonable requirements that we need to consider for resident safety.
• Set expectations around reasonable response times for any issues that may arise outside of building safety matters.

The strategy should help you feel more involved in the building's safety.