Director's Guide
Who pays for Resident Engagement costs?

Who pays for Resident Engagement costs?

Updated on:
27 November 2025

From gov.uk: 

The Building Safety Bill establishes new legal duties for landlords and building owners of high rise residential buildings of at least 18 metres or at least 7 storeys to keep their building safe. There will be a cost associated with some of these duties, which can be passed to leaseholders through the service charge.
  • Costs of fixing historical building safety risks are not generally included in costs that can be covered by service charges.
  • Costs relating to Resident Engagement Strategy preparation and Building Safety Case preparation / revision can generally be covered by service charges.
  • There may be lease terms that complicate this.
  • Leaseholders will have the right to challenge the reasonableness of building safety costs, in line with their existing rights to challenge their service charge costs.
  • The estimated average monthly cost to a leaseholder is estimated to be between £9 and £26 via the service charge. This will be increased for blocks with less units.
  • Where leaseholders require changes to be made within their units to assist with safe evacuations, these may be covered through a Disabled Facilities Grant. This grant, available via the local council of the Leaseholder/Block, must be agreed by the relevant authority before any spending occurs.

https://www.gov.uk/government/publications/building-safety-bill-factsheets/building-safety-charge-factsheet-for-landlords-building-owners#:~:text=or%20housing%20association.-,What%20does%20these%20costs%20cover?,are%20statutory%20protections%20for%20leaseholders.

https://www.gov.uk/government/publications/building-safety-bill-factsheets/impact-assessment-factsheet#what-are-the-benefits

https://www.gov.uk/disabled-facilities-grants

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