Jennings & Barrett - Building Safety

A Resident Engagement Strategy is a document that details to residents (your Leaseholders tenants, as well as Leaseholders):

How and who to report to when they have building safety concerns, or want to raise a building safety complaint;
What you will consult with them on, and how you will do this;
What you will notify them of, and how you will do this;
What happens regarding communication to residents when a reportable incident has taken place in the development.

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All strategies must be:

Provided to all residents;
Carried out to an acceptable standard;
Open to consultation/input by residents;
Have version control, provision to include resident dates.
Have a way to measure engagement.

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Strategies should also:

Accommodate health and communication needs/barriers appropriately;
Be accessible and inclusive.

Under the Building Safety Act, you also need to provide residents with information about the building, including building safety, risk assessment and risk mitigation summaries, as well as detail how they are to behave in an emergency.

In addition, the Building Safety Act requires PAP/APs to create a Resident Profile, which requires gathering information about the occupants of each unit, particularly highlighting units where Personal Emergency Evacuation Plans are necessary / in place. This must be included in your Building Safety Case.

Under Landlord and Tenant Act, you must also ensure that residents are annually provided with the Fire Procedure information, given fire door information, and that any Personal Emergency Evacuation Plans are created where these are needed.

To ensure that all of this is provided to residents in a manner that is:

"User-friendly" (easy to navigate to find the information they need, and to provide us with the information we need to comply with the above mentioned Acts)
Readily recordable
Easy to update and maintain on an annual basis ...

We are creating a "Resident Engagement Platform" that will provide residents with the following information:

Instructions on how they can share their unit information with us for the Resident Profile, or request a PEEP;
Contact details and roles/responsibilities in relation to building safety management;
Resident engagement strategies, and how they can get involved in parts of these strategies;
Fire Safety Information (including the necessary government safety information and development-specific reports, summaries and strategies)
Resident responsibilities;
How they can consult on the information they have been provided.

Your platform will be shared with residents via email and can be accessed through a QR code which will be posted onto your communal notice board(s).

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In order to create this for your development, we require specific instructions in relation to all of the above. If you have yet to receive these, please email our operations team at operations@jenningsandbarrett.co.uk.

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Resident Engagement Strategy

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Fire Safety

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